| Corporate
Information
Corporate Social
Responsibility
Customers and Consumers
Diversity
Environmental Policy Statement
People
Quality statement
Corporate Social Responsibility
Legion Group plc subscribes to the
principles of corporate social responsibility. The
business philosophy of Legion Group has been developed
around a core set of values; loyalty, reliability
and integrity. We consider these to be fundamental
to the Company’s development and success.
Our values focus clearly on meeting
the needs of our employees, customers and suppliers
and the consumers of our services and encouraging
a shared sense of loyalty. By recruiting employees
who demonstrate from the outset the core values of
loyalty, reliability, discipline and professionalism
we develop our people in their roles so that we are
able to use our expertise to deliver security and
parking solutions to customers, financial performance
for the Company and assist the charitable parent company,
The Royal British Legion Attendants Company Trust,
in achieving its charitable objectives in the support
of development and training needs and employment opportunities
for ex-service personnel.
It is the Company’s policy,
wherever it conducts activities and business, to ensure
that operational procedures are identified which give
proper regard to the legal, moral, social and environmental
impact of its activities, the conservation of the
environment and where practicable contribute to the
making of a safer environment to the benefit of the
wider community.
The purpose of this Statement is to
ensure that those with responsibility for establishing
and implementing working practices at all levels of
the business have a clear understanding of the Company’s
minimum standards of operation and the expectations
of our customers and stakeholders.
It is essential that the Company demonstrates
these values and ensures that the ethical business
standards set out in this Statement are demonstrated
throughout our operations and regularly reviewed.
We are therefore committed to these standards and
will take appropriate action in the unlikely event
that they are not being met.
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Customers
& Consumers
Legion
Group prides itself in being well placed to deliver
services on a local as well as a national scale. Our
network of regional offices supports all the services
offered.
As businesses and needs change, we endeavour to offer
innovative and credible solutions to both existing
and new customers, embracing technology and working
with partners to offer added value to the service.The
Company is mindful of the impact of its activities
on the wider community, recognising its obligations
to public safety and the environment.
The
Company has a key role to play in meeting the Government’s
objective of public safety through interaction with
the greater police family – including the regulator
and associated bodies. We are particularly pleased
to have received approval by the Security Industry
Authority under the recently introduced Approved Contractor
Scheme.
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Diversity
At Legion Group we believe that our
employees are the most important element in our ability
to deliver an unrivalled service to our customers.
In a world of changing demographics, evolving social
needs and a global economy, we are proud to have welcomed
into the Legion family people from many different
backgrounds and cultures, reflecting the communities
they serve.
We recognise that diversity and inclusion
are the drivers which create a culture based on respect,
trust and dignity for all. It is the aim of the Company
to ensure that no employee or job applicant receives
less favourable facilities or treatment than any other
on grounds of sex, sexuality, marital status, disability,
race, colour, nationality, ethnic origin, religious
belief or age.
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Environmental Policy
As a key business activity Legion
Group plc, understands its duty to operate to the
highest levels of quality whilst respecting the environment.
Through the maintenance of formal environmental management
measures, designed to meet the requirements of The
International Environmental Management Systems Standard
ISO 14001:2004, Legion Group plc shall where practicable:-
•
Comply with all relevant environmental laws, regulations
and other related requirements,
•
Assess and manage the significant environmental aspects
of its operations,
•
Monitor and minimise the levels of waste generated
by its operations,
•
Dispose of waste in an environmentally responsible
manner, whilst seeking to reuse and recycle where
practicable,
•
Minimise the use of energy through staff awareness
and good housekeeping,
•
Monitor and minimise the levels of fuel use and CO2
emissions arising from vehicle use in the conduct
of its business activities,
•
To minimise the likelihood of environmental incidents
through effective procedural controls, and to
•
Communicate its aims to management, employees and
those working on behalf of Legion Group plc and to
ensure that all are aware of their environmental responsibilities
in relation to its operations.
The Company’s environmental
policy forms the cornerstone of its efforts to prevent
pollution and continually improve its environmental
performance.
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People
The strategic aim of Legion Group
plc is to provide employment in the service industry,
where appropriate giving preference to the employment
of ex-members of the Armed forces, and building upon
their core values of loyalty, reliability, discipline
and professionalism. Applicants for appointments or
promotion are assessed on the basis of their suitability,
experience, competence, capability and qualifications.
It is the policy of the Group to give
every consideration to candidates from all sectors
of the community seeking employment and afford them
full opportunity for appointment to and training for
positions within their capabilities in order to achieve
success on both personal and corporate levels.
Legion Group recognises that the contribution
made by our staff is imperative to achieving the highest
levels of service delivery demanded by our customers.
We continue to invest in training and technology to
support staff throughout the business in their day
to day activities, helping them to improve and strengthen
their skills and knowledge for the benefit of our
customers.
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Quality
Legion Group plc is committed to the
achievement of our corporate objectives through the
delivery of unrivalled security and parking services.
We aim to offer and deliver our services to standards
and at competitive prices that meet both contractual
requirements and customer expectations.
We acknowledge that we cannot meet
our objectives without the co-operation of our people,
shareholder, customers and suppliers, therefore we
endeavour to develop and maintain business relationships
with all our stakeholders to achieve high standards
of service and the continual improvement in all aspects
of our business activities.
We conduct our business supported by a Quality Management
System to the European Standard BS EN ISO9001, applying
relevant Security Industry Codes of Practice, specifically;
•
BS7499
Static site guarding and mobile patrol services,
•
BS7858
Security Screening of personnel employed in a security
environment,
• BS7984
Keyholding and response services,
• BS7958,
Annex B Closed Circuit television (CCTV) management
and operation
in addition to our own Code of Practice
for the delivery of Parking Services.
We implement improvements in our business activities
based on information gathered from the continual monitoring,
measurement and analysis of our performance against
these standards.
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